How Best Buy, Charlotte Russe, and IKEA shape their stores around the next generation of shoppers

Selling consumer electronics and fast fashion for young women, respectively, Best Buy and Charlotte Russe are drastically different retailers. But

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How Starbucks, Sam’s Club, and Sugarfina are enhancing the in-store experience

The main takeaway from the first morning of WBR’s Future Stores event in Seattle is that omnichannel is dead. Well,

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The meteoric rise of mobile ad fraud

It’s a natural progression: Marketers go where the consumers are. And of course, the fraudsters follow next. As smartphone usage

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How Deloitte Digital helped Chipotle revamp its reputation with a superior mobile customer experience

For a while, Chipotle was the darling of the quick service restaurant (QSR) category, frequently cited as a catalyst in

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