Amazon is on track to dominate apparel sales. What’s next for retailers?

In October 2016, Jean-Jacques Guiony, Chief Financial Officer of luxury conglomerate LVMH, got on a conference call and told his

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What makes Pinterest so shoppable?: Q&A with Product Manager Tim Weingarten

Most social networks have tried—and struggled—to become shoppable, an area where Pinterest is thriving. According to internal data, 87% of

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Start predicting intent at any moment in the customer journey

Customers are connected and mobile-first, and they’re in control of their journeys and experiences. The pace of change for consumers

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Netflix tests ads between episodes: Just a test or are they here to stay?

Though binge-watching is practically synonymous with Netflix, Nickelodeon actually pioneered the concept with Route 66 marathons on Nick at Nite

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Technology enables brands to evolve their loyalty programs

In 1793, a New Hampshire merchant began giving his customers copper coins that could be redeemed for discounts on future

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Why beauty retailers are leading the way in digital transformation

In March, CB Insights created a timeline chronicling four years of retailer bankruptcies, from Radio Shack to Sports Authority, to

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A technology company that sells ribs: Q+A with TGI Fridays’ Sherif Mityas

When you think of artificial intelligence, what are the first names to come to mind? We’re guessing you answered that

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