Location, location, location: Where do Snapchat users go before shopping?

Five months ago, Snap, the parent company of Snapchat, reported dismal earnings for Q1. We speculated about the messaging app’s

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Location, location, location: Where do Snapchat users go before shopping?

Five months ago, Snap, the parent company of Snapchat, reported dismal earnings for Q1. We speculated about the messaging app’s

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Technology enables brands to evolve their loyalty programs

In 1793, a New Hampshire merchant began giving his customers copper coins that could be redeemed for discounts on future

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How Starbucks, Sam’s Club, and Sugarfina are enhancing the in-store experience

The main takeaway from the first morning of WBR’s Future Stores event in Seattle is that omnichannel is dead. Well,

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How Deloitte Digital helped Chipotle revamp its reputation with a superior mobile customer experience

For a while, Chipotle was the darling of the quick service restaurant (QSR) category, frequently cited as a catalyst in

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What’s your Alexa strategy?: Smart speakers and their role in the customer journey

As Amazon becomes a bigger player in the advertising space, it’s imperative that brands have an Amazon strategy. But do

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